Our Linux and Windows server management team has vast experience in managing servers on either Linux or Windows platforms. Our experienced and highly-trained industry certified engineers are always available at beck and call to support.

Managing your own servers involves both time and money. Typically you may need a full time staff, constant training for them to keep up with the rapidly changing technology and often you will focus more time managing your technology than your business.

If you need someone reliable for a proactive remote server administration; then ByteCARE – 24×7 remote server administration services are just for you. We constantly monitor your server’s performance, network traffic, disk space utilization, running services and much more. Our proactive remote server management every month also includes complete server audit, monitoring event logs and resolving problems, patch management, security audits and more. Our certified support engineers administer and maintain your servers for maximum stability, security and uptime.

Features

24×7 Proactive Monitoring

Team of expert engineers keeping an eye on the connectivity and server services round-the-clock from our central Network Operations Centre (NOC)

24×7 Proactive Monitoring

Team of expert engineers keeping an eye on the connectivity and server services round-the-clock from our central Network Operations Centre (NOC)

Complete Protection

Complete Protection Server optimization and hardening, firewall audit, anti-virus and spam protection, and more as part of initial audit and proactive maintenance

Complete Protection

Server optimization and hardening, firewall audit, anti-virus and spam protection, and more as part of initial audit and proactive maintenance

Qualified Technicians

24×7 access to professional and certified domain experts who fully understand that uptime, security and reliability are of utmost importance

Qualified Technicians

24×7 access to professional and certified domain experts who fully understand that uptime, security and reliability are of utmost importance

Maintenance & Audits

Monitoring event logs, scheduled maintenance tasks, patch management, anti-virus management, backup monitoring and more

Maintenance & Audits

Monitoring event logs, scheduled maintenance tasks, patch management, anti-virus management, backup monitoring and more

Backups and Data Recovery

Complete technical assistance in building backup and recovery plans, configuring and monitoring the same

Backups and Data Recovery

Complete technical assistance in building backup and recovery plans, configuring and monitoring the same

Measured SLA’s

Offering a 30 minute response time and a 6 hour resolution time for all technical support incidents

Measured SLA’s

Offering a 30 minute response time and a 6 hour resolution time for all technical support incidents

Benefits

Zero Investment

Sign up with us and with the installation of a small monitoring agent on your server, we are ready to go

No Break-Fix Mentality

Stop following the old-school tradition of break-fix and focus on the prevention of issues

Reduced Costs

Gain complete control and reduce your overall operating costs (OPEX) with our flat-fee billing model

Comprehensive Support

Experience cost savings, standardized operations and simplified IT management using our CMMi and ITIL based approach and processes

Proactive Insights

We work proactively discovering and fixing problems on your servers before they can negatively affect your business

Skill Set

Right from Level 1 to Level 3, our industry certified and experienced server administrators are available for support – 24×7

Plan

Remote Infrastructure Management


ByteNOC Services

(Refer ByteNOC Plans)

Service Coverage

Initial Response Time

Patch Management

Anti-Virus Management

User Account Administration

Log Monitoring

(Event Logs/Web Logs/Mail Logs, etc.)

Scheduled Task Administration

Backup Administration

Proactive and Reactive Server Reboots

Reactive Support per Month

(Does not include research and analysis, server setup, server migrations)

Initial Server Hardening

Software Firewall Configuration

(Built-in OS versions only)

3rd Party Software Installations

(Installed based on best practices of vendor)

Performance Analysis and Consulting Reports

(Expert advice from certified engineers based on monthly server inspection, monitoring

and audit reports)

Proactive Maintenance per Month

(Clean Logs/Vulnerability Scan/Defrag/etc.)

STANDARD

Standard Plan

24X7

1 Hour

-

-

-

-

4 Hours

PREMIUM

Premium Plan

24X7

30 Minutes

10 Hours